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Remote Patient Monitoring (RPM) allows healthcare practices to monitor important physiologic information outside of the traditional office setting using connected medical devices.
Blood pressure, weight, oxygen saturation and other clinical data can be transmitted directly from the patient to their healthcare team, creating an opportunity to identify changes earlier, improve patient engagement and make more informed care decisions.
At The Rize Group, we help practices build and operate RPM programs that turn patient-generated data into meaningful clinical action.
From patient identification and enrollment through device support, monitoring, outreach, documentation and ongoing program management, we provide the operational infrastructure necessary to make RPM work inside your practice.
A successful RPM program is not simply about placing a blood pressure cuff, scale or other connected device in a patient's home.
The value comes from what happens after the data arrives.
RPM creates an ongoing connection between the patient and their healthcare team, allowing practices to recognize trends, identify concerning readings and engage patients based on what is actually happening between visits.
When properly integrated into the practice, RPM becomes another tool providers can use to support proactive disease management and continuity of care.
RPM generally includes three connected components:
Patients receive an appropriate connected medical device and education on how to use it correctly.
The device electronically collects and automatically transmits patient data to a secure location where it can be reviewed by the healthcare team.
The patient's transmitted data is reviewed and used as part of managing their condition, including appropriate communication and follow-up.
Implementing RPM successfully requires more than technology.
It requires people, process, clinical workflows and consistent execution.
The Rize Group works as an extension of your practice to support the operational infrastructure necessary to launch, manage and scale Remote Patient Monitoring.
Patient Population Identification
Identify patients within your existing population who may benefit from Remote Patient Monitoring.
Patient Education & Enrollment
Educate patients about the program, obtain appropriate consent and establish them within the RPM workflow.
Device Setup & Patient Support
Support patients with device setup, connectivity and appropriate use of their monitoring equipment.
Daily Data Monitoring
Review transmitted patient data according to established clinical workflows and practice-defined parameters.
Patient Outreach & Engagement
Communicate with patients regarding readings, adherence, symptoms and other clinically relevant concerns.
Clinical Escalation Workflows
Identify readings or patient concerns requiring additional review and escalate them appropriately to the practice's clinical team.
Treatment Management Support
Support ongoing management activities based on patient data and the individualized plan of care.
Medication & Treatment Follow-Up
Reinforce medication adherence, treatment recommendations and provider-directed follow-up.
Care Coordination
Coordinate identified needs with providers, specialists, pharmacies, caregivers and other members of the patient's healthcare team.
EMR-Based Documentation
Document RPM activities and clinically relevant communication within the patient's electronic medical record when integrated access is available.
Program Monitoring & Performance Management
Track patient participation, transmitted data, engagement and operational performance to identify opportunities for improvement.
RPM gives practices visibility into what may be happening with a patient's condition between office visits.
A patient with hypertension may transmit blood pressure readings.
A patient with heart failure may transmit weight data.
A patient with respiratory disease may transmit oxygen saturation readings.
The data itself is only the beginning.
Our goal is to help practices establish workflows that turn that information into appropriate patient engagement, clinical escalation and coordinated care.
Medicare RPM continues to support the monitoring of both acute and chronic conditions when the service is medically reasonable and necessary.
RPM devices must meet the applicable definition of a medical device and electronically collect and automatically transmit physiologic data.
For 2026, Medicare recognizes device-supply services based on the amount of data collected during a 30-day period, including pathways for patients transmitting data on 2–15 days and those transmitting data on 16 or more days, depending on the applicable service.
That means practices need workflows capable of managing different levels of patient participation while maintaining appropriate documentation and clinical oversight.
Evaluate the patient population and identify patients who may clinically benefit from RPM.
Explain the program, obtain consent and establish the patient within the RPM workflow.
Provide or coordinate the connected device and ensure the patient understands how to use it.
Review transmitted physiologic data according to established clinical parameters and workflows.
Communicate with patients regarding clinically relevant information and escalate concerns to the appropriate member of the care team.
Document program activity and continuously monitor engagement and operational performance.
RPM can complement other care-management services by providing clinical information that may not otherwise be visible between patient encounters.
For appropriate patients, RPM may operate alongside programs such as:
Chronic Care Management (CCM)
Principal Care Management (PCM)
Transitional Care Management
Other qualifying care-management services
When multiple services are provided, workflows must ensure that the same staff time and activity are not counted more than once.
A dashboard filled with patient readings does not create better care by itself.
Someone has to review the information.
Someone has to recognize what matters.
Someone has to engage the patient.
Someone has to escalate concerns appropriately.
And someone has to make sure the work is documented.
That is where execution matters.
The Rize Group helps provide the personnel, workflows and operational support necessary to turn Remote Patient Monitoring into an active extension of your practice.
Your providers maintain clinical oversight and responsibility for the patient's care.
We help build and support the infrastructure that keeps your patients connected.
Remote Patient Monitoring creates an opportunity for practices to see more of what is happening with patients outside of the office.
Used effectively, that information can support earlier intervention, stronger patient engagement and a more proactive approach to managing disease.
The value is not simply collecting the reading. It is knowing what to do with it.
Whether you're evaluating Remote Patient Monitoring for the first time, preparing to launch or looking to improve an existing program, The Rize Group can help build the people, processes and operational infrastructure necessary to move forward.
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